Effective Date: May 19, 2025

Website: https://maloelelei.com
Operator: VPC Services and Rentals, Nuku’alofa, Tongatapu, Tonga

1. Purpose

At MALOELELEI.COM (https://maloelelei.com), operated by VPC Services and Rentals, we are committed to providing a secure digital environment for our customers and visitors. This Fraud and Spam Protection Policy outlines our approach to identifying, preventing, and responding to fraudulent activity, spam, and malicious behavior across our website and communication channels.

2. What Constitutes Fraud and Spam

We define fraud and spam to include, but not be limited to, the following:

Fraudulent Behavior:

• Impersonating individuals or organizations

• Submitting false, misleading, or stolen information

• Attempting unauthorized access to accounts or systems

• Engaging in phishing, scams, or manipulation of services

Spam and Abuse:

• Sending unsolicited messages or promotional content

• Posting irrelevant, repetitive, or disruptive content

• Promoting scams, malicious links, or malware

• Using bots or scripts to manipulate forms, data, or traffic

3. Our Prevention Measures

To protect our users and our infrastructure, we use the following measures:

• CAPTCHA and bot detection on forms

• IP and behavioral analysis to detect suspicious activity

• Email verification on forms and sign-ups

• Domain blacklisting for known spam sources

• Routine security audits and traffic reviews

We also protect our email communications with standard anti-spoofing technology:

• SPF (Sender Policy Framework)

• DKIM (DomainKeys Identified Mail)

• DMARC (Domain-based Message Authentication, Reporting & Conformance)

These help ensure emails sent from maloelelei.com are authentic and cannot be forged easily by spammers.

4. User Responsibilities

Users of MALOELELEI.COM must agree to the following:

• Submit only accurate and truthful information

• Avoid engaging in or enabling fraudulent or abusive activity

• Refrain from sending spam, uploading malware, or distributing misleading links

• Promptly report any suspicious or malicious activity

Violating these guidelines may result in access restrictions, removal from our platform, or legal consequences.

5. How to Protect Yourself

We do everything we can to secure communications from maloelelei.com, but you should also stay alert:

🚨 Suspicious Communications

If you receive an unusual message that claims to be from us:

• Do not click on suspicious links or download unexpected attachments

• Do not provide your password, personal, or payment details unless you’re sure it’s legitimate

• Be cautious of urgent demands, threats, poor grammar, or strange formatting

🔐 Email Spoofing Warning

Fraudsters can spoof our email address to make it appear as if messages come from maloelelei.com, even when they don’t.

To verify email authenticity:

• Official emails will only come from addresses ending in @maloelelei.com

• Watch for lookalike addresses (e.g., @maloelele1.com, @maloelelei.co)

• In your email client, inspect headers and ensure:

  • Return-Path ends in @maloelelei.com

  • SPF and DKIM pass checks

  • DMARC does not fail

If in doubt, always reach out through official channels listed on our website.

6. Report Fraud or Spam

If you suspect fraud, phishing, or have received spam posing as us:

Forward the email to: solutions@maloelelei.com, or
WhatsApp: +676 878 38 24.

We will investigate every report and take appropriate action to protect our users.

7. Consequences of Abuse

If fraud or spam is identified originating from a user of our site, we reserve the right to:

• Suspend or ban the associated IP or user

• Report the behavior to law enforcement or relevant authorities

• Pursue civil or criminal action where appropriate

8. Updates to This Policy

We may update this policy to reflect legal, technological, or operational changes. All updates will be posted with a revised “Effective Date.”